Chase Bank

Contacts

Address:
1600 North Vermont Avenue, Los Angeles, CA 90027
Get directions

Website:
locator.chase.com

Phone number:
+1 323-662-3151

Categories:
Establishment   Atm   Finance   Bank  

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Reviews about Chase Bank

• Dale Walker

  Jul, 03 2018
  ★ ☆ ☆ ☆ ☆
  I just called this location regarding a deposit I made this weekend and potentially leaving my card inside the machine since I wasn't able to find my card and I'm looking in all directions. The guy on the other end tells me that if my card was left overnight, they would shred them in the morning. Also that they wouldn't even be able to tell whether or not it was indeed left in the machine because it would have been shred immediately. How stupid is that? Ok to protect my account... I get that part, but you don't even log the freaking names to let YOUR clients know that their card has been shred? Very poor customer service indeed!
• Jill V

  Dec, 11 2017
  ★ ★ ★ ★ ★
  I recently had a series of checks stolen & they stopped payment on them for no charge because of the theft. Then I went into this branch because I was having a problem (it was my problem but didn't know it at the time). Nonetheless, I spoke with Josh at the "sign in" area. He listened to me & directed me to Daniela Munguia. This lady is on top if her game. She showed me the error of my ways & voila, the problem was fixed. I now know how to handle this in the future should it happen again. I was in & out of there within 15 at the very most. I showed up early & their doors were open ready to serve their customers. Thank you for the customer service Daniela. Thank you Josh for being effective & getting me to the right person.

Photos and maps

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