Americas Choice Moving & Storage

Contacts

Address:
6360 Van Nuys Boulevard, Van Nuys, Los Angeles, CA 91401
Get directions

Phone number:
+1 800-375-1982

Categories:
Establishment   Storage   Moving company  

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Reviews about Americas Choice Moving & Storage

• Mr Dax Worth

  Oct, 17 2018
  ★ ☆ ☆ ☆ ☆
  If I could give negative stars I would.
  I suggest using ANY OTHER service available, including doing it yourself. It's cheaper to give away your belongings and buy new stuff compared to all of their hidden costs.
  The person AMY who "sold" me the experience lied about the estimate and once the crew was at my place and all of our belongings were outside and our backs were to the wall the price more than doubled. (we HAD to move out that Day).
  They advertised special packaging for TV movement and they just threw moving blankets over ours and taped boxes around them. I called the home office concerned about this and was brushed me off. "our team are professionals". I'm terrified from what all the other reviews have said. Oh that's right ... We are STILL waiting for delivery.
  Then the salesperson AMY was never available again (she won't respond to emails and they refused to put me through to her) and their useless warehouse team treated my family like crap over the phone. Rude rude rude. TAMMY "manager" was useless and promised to call me back (never happened) to see if any adjustments could be made to their rip off price.
  I have contacted the Better Business Bureau about this horrific experience and am filing a grievance with The Department of Consumer Affairs.
  Scam artists.
  It is sad that such a stressful experience like moving cross country is made so much worse by these charlatans. SHAME ON THEM.
• Shana Witt

  Oct, 13 2018
  ★ ☆ ☆ ☆ ☆
  RUN, DON'T WALK. DO NOT USE THIS COMPANY! THEY ARE UNPROFESSIONAL with HORRIBLE ETHICS. I wouldn’t trust them to move my garbage!
  
  We used this company to move from California to Florida. They had 4 months notice of the dates in which we were going to move. When the time came, they had no trucks available, for 6 weeks!. Our salesperson, Tammy, disappeared after pick-up day never to answer a call again. They were late showing up the day of pick-up so we had to leave them at our house to catch our flights.
  
  We ended up calling another company to go get our belongings from Americas Choice Moving after 6 weeks of them holding our things hostage. This cost us thousands of dollars extra and to top it off, we were double charged for packing by America's Choice and there was nothing we could do about it. During this 6 week period there was no communication from anyone at that company and they rarely answered our calls or sent us from person to person and then lied about who was responsible for what. It was absolutely insane!
  
  When our things arrived, my husband's new computer was gone. Our art was damaged. A glass table top was missing. A desk chair and desk pads, a ladder, and a patio table were all missing. Their response, everything they packed from our house was loaded on the truck with the new company (who was reliable, communicative and did what they said they were going to do when they said they were going to do it). Because we had to hire a new company to get our things, this left us vulnerable to damage and theft and they sure took advantage of that!
  
  If I knew what I know now, I would never have hired this company, I would never even have let them in my house.
  
  You've seen the horror stories on the news about movers. Americas Choice Moving and Storage is a prime horror story example!
  
  I could go on and on about this company but the bottom line is DON'T USE THEM! If I could give them negative stars, I would have!
  
• Scott Lamb

  Feb, 23 2018
  ★ ☆ ☆ ☆ ☆
  Do not use this company!!! They charged me 6K to move to Atlanta and they cost me $10,000 worth of damaged belongings. Everything I owned has been damaged. All dishes, glasses, furniture has been damaged in some form. Check out the pictures I posted and don't let them move you!

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