The UPS Store

Contacts

Price level:
Moderately

Address:
19528 Ventura Boulevard, Tarzana, Los Angeles, CA 91356
Get directions

Website:
tarzana-ca-0044.theupsstorelocal.com

Phone number:
+1 818-343-4377

Categories:
Establishment   Finance  

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Reviews about The UPS Store

• Customer Service

  Jun, 18 2018
  ★ ☆ ☆ ☆ ☆
  Used them once, had an insurance on the package that was damaged, the claim was supposed to be filed by the UPS Store manager/owner, she was not professional whatsoever and it took me 4 months and 100+ phone calls before UPS Company suggested me to file a complaint against this UPS Store! As soon I filed a complaint UPS Company paid me my insurance. UPS Store Manager /owner is completely unprofessional with poor English.
• Deenie Leon Robbins

  Mar, 16 2018
  ★ ☆ ☆ ☆ ☆
  Sent my assistant to this UPS store to box 6 glass items with bubble wrap. 4 glasses, a glass shaker and a bottle of liquor was charged $40.00. A box, bubble wrap and to tape the box. Then when my assistant asked for three day delivery she was told they don't have three day but have over night. She called me I said "three day", she was again told no three day, I said "ok two day." They couldn't tell me my costs from my account. When my assistant returned I called to find out why it was so much money just to box, bubble and tape?! They replied "that's the cost for fragile items". "Ok, so why can't it be sent three day?" I was told they didn't have three day labels, I said "when will you get three day labels?" and she replied "we won't have them. We don't offer three day delivery in this location."
  I'm all about making money. But price gouging is not acceptable. I do not recommend this location to anyone!

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