Shell

Contacts

Price level:
Moderately

Address:
5556 Sepulveda Boulevard, Van Nuys, Los Angeles, CA 91411
Get directions

Website:
find.shell.com

Phone number:
+1 818-787-4001

Categories:
Establishment   Food   Gas station   Atm   Finance   Convenience store  

Suggest update

Reviews about Shell

• Christopher Fraijo

  Nov, 06 2018
  ★ ☆ ☆ ☆ ☆
  The service was horrid. I attempted to use a gift card. The cashier didn't know how to process the payment. Then suggested I return in the morning. I called the gift card support people to make sure the card had a balance. Which I did on speaker. It did. So I asked him to try again. He did. Failed again. I asked that he call the support number on the card because it has a retailer option. He said he was calling another employee to help. After 15 minutes waiting Abhineet comes out. We try again. Same thing. I once again ask him to call the number on the card. He says it's not his job. So I call the number and once again on speaker phone pick the retailer option. The rep says they are having issues with the process system with no ETA. I ask for his managers info. All he does is write Ravi on a paper. I ask for a number. He tells me it's on the door. I ask him to write it down because I don't have a pen. He tosses one on the counter. This is such a poorly run establisment.
• julia Armenta

  Jun, 20 2018
  ★ ☆ ☆ ☆ ☆
  I stopped to use the restroom and the lady who worked there told me it was not in service. As I’m walking away, I see a lady (a customer) who walked in after me, with the key heading toward the restroom. Some people are just horrible people.

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