Kaiser Permanente Health Education and Psychiatry Offices

Contacts

Address:
5105 Goldleaf Circle, Los Angeles, CA 90056
Get directions

Website:
kp.org

Phone number:
+1 323-298-3100

Categories:
Establishment   Hospital  

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Reviews about Kaiser Permanente Health Education and Psychiatry Offices

• Annie Kolumski

  Jul, 30 2018
  ★ ☆ ☆ ☆ ☆
  Let me relay my first & only experience coming here for mental health services.
  
  The only appt I could get anytime soon was at 8am - I don't live close so I had to get up quite early to get there, but get there I did at 8 sharp. (You must pay for parking there BTW, and the traffic to get into this center is awful.)
  
  My "doctor", on the other hand, didn't deign to show up till after 9am. Yes, they left a patient urgently seeking treatment for _anxiety_ waiting around with no word for an hour.
  None of the staff noticed that anything at all was wrong until I myself notified them after a lengthy wait; they had no clue the Dr. hadn't come in to work. When I went to inquire, I was told such _lovely_ and _reassuring_ things as "oh; that doctor's _always_ late for everything" and "oh, the Dr. said he's having car trouble this morning." - right; and that somehow explains why he didn't bother to call in to notify anyone, and why he'd been completely unreachable for most of that time.
  
  After he did show up, my appt was interrupted by notifications that he'd have to reschedule several of his other patients because of his extreme lateness: at those patients' inconvenience, of course - the Dr. appeared completely unconcerned by the chaos he'd caused in multiple people's schedules.
  The excuse he then proceeded to give me at the very end was completely different than his "broken car" excuse to the nurse, making it exceptionally clear that he'd blatantly lied either to me or the nurse; or to both of us.
  
  Then, the shining cherry on top of the cake was discovering at the end that this location has no pharmacy whatsoever. Let me reiterate: a mental health/psychiatry specialty center that has no pharmacy on premises. Does anyone see any particularly problematic and obvious issues that could come up due to this? Hope I'm not the only one.
  
  After already having had a ton of my time wasted, I had to drive half an hour to the nearest facility with a pharmacy to actually get my meds; and you had to pay for parking there too. Overall I wasted about two and a half hours more than what I should have on this appointment. No, I have no plans of ever going back. I'd advise anyone to take any other possible option than going here.

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